Frequently Asked Questions
Everything you need to know about shopping with BB Company.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, BB Company ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your materials sustainably sourced?
At BB Company, we are committed to ethical fashion. We use organic cotton and recycled fabrics in over 60% of our seasonal collections.